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The wrinkling (golfballing) effect on acrylic awning fabric as in the picture here is quite normal and happens on all brands of retractable awnings. It results from the fact there are two layers of fabric on each seam thus doubling the thickness at those points. When it rolls, the diameter increases faster at the those points causing a rippling effect. It will look less evident as the fabric softens over time but will always be there and will not affect the operation or performance of your awning.