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Home > Help Documents > FAQ's |
| Frequently Asked Questions |
We're constantly adding new products and helpful information. Come back to see what's new.
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Licensed Dealer Program Questions |
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Warranty Questions |
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Installer & Installation Questions |
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Licensed Dealer Program Answers |
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How do I become a dealer?
Click Here to fill out a simple form and a NuImage Representative in your area will get back to you as soon as possible.
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How do I find a NuImage Licensed Dealer / Installer in my area?
Our nationwide network of licensed dealers and installers are available to consult on measurements, designs, estimates and more. Have a NuImage Licensed Dealer come to your home for a free demonstration today.
Click Here to redirect to our home page where you can fill in your zip code into our "Locate A Licensed Dealer" component on the top right hand side of the page. Next, click the link for more infomation, and visit your local dealers personal web page where you will find their contact information, products, services and more...
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What about quality and performance standards?
We hold our dealers to the highest quality standards.
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Does the Licensed Dealers / Installers help measure and consult on my purchase?
Our network of licensed dealers are always there to assist you in determining your needs, to walk you through our product selections and to guide you through all technical questions.
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Does your company manufacture their own Awnings?
For over twenty-five years, Futureguard, a family owned and operated business, has been proudly manufacturing NuImage Awnings & Canopies. Our seasoned TEAM of dedicated professionals has made Futureguard the largest manufacturer of stationary and retractable products in the United States.
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How long after I order the awning will it be installed?
Our brand new 163,000 sq. ft. state of the art manufacturing facility means we can turn your orders around in less time than any other manufacturer. Before you know it, you can be enjoying the benefits of awning ownership; we pride ourselves in 100% customer satisfaction and warranty all of our products.
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How can I submit comments or suggestions about the site?
Please click here to fill out a simple form. We would love to hear from you.
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Warranty Answers |
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Is your warranty transferable without any cost to me / pro-rated?
Futureguard warrants to the original purchaser that the framework and hardware shall be free from defects in material in workmanship for as long as this warranty remains in effect.
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Will your warranty provide coverage for accidental scratch, dent and siding repairs?
See warranty information in Owners Manual. Click Here to download manual.
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Installer & Installation Answers |
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Can I install the awning on vinyl or aluminum siding, stucco, or on masonry?
Yes. Our dealers are professional licensed installers who are skilled at the trade of installing awnings. They will be able to consult you on almost any installation.
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| Customer Support Material |
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Here is a list of industry resources for you to browse through. NuImage Awnings is proud to be partnered with these industry leaders. We are however, in no way responsible for the content or images provided on their web sites. |
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